Beauty Impressions - Same as the others

Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Just like the others. I purchased the 1.95 14 Days "Free" Trial of a face cream, Gwen Stefini's Vlamorous, and an eye serum.

I ordered product on June 29, it arrived July 6, and I was charged $97 July 14. It took half the time of the trial period to ship. I called to return product and get a refund...they offered me 30%...REALLY?! I asked to speak with upper management and was told that there was no one higher than the call center manager.

They refused to provide me with the company and CEO's name and number.

Only through research did I discover the name of company and POOR ratings. I will keep pushing to get back my money.

Product or Service Mentioned: Aquavo Face Cream Free Trial.

Reason of review: Problems with payment.

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